Effective Date: 12 July 2025
We want you to be satisfied with your purchase. If you are not fully happy with our platform, you may be eligible for a refund under the terms below.
If you cancel your subscription within 14 days of purchase, you may request a full refund.
Refunds requested after 14 days are not guaranteed but may be considered on a case-by-case basis.
To be eligible for a refund, your account must not have violated our Terms and Conditions or been subject to suspension for misuse.
Send an email to start@syngame.games with the subject "Refund Request" and include your account email and reason for the request. We aim to respond within 3 business days.
Approved refunds will be issued to the original payment method used at checkout.